The action becomes uneven and less responsive, and the piano’s tone loses its dynamic range. Squeaks and rattles may develop after extended or heavy use. Action parts become severely worn, leather and felt wear thin, keys become wobbly, the hammer felt gets too thin to produce good tome, and the action becomes noisy. In addition, the piano strings may begin breaking and the cooper winding of the bass’ strings lose resonance.

Anne Ouzas
Anne Ouzas
Universal Piano Services has an excellent selection of pianos. Ilya was extremely knowledgeable and patient with us as we made our choice. We are very happy with our purchase and with the service that was provided.
Dr.Zahra Tousi
Dr.Zahra Tousi
Happy with the service. Takes time to explain everything
Sarah Saleh
Sarah Saleh
Absolutely love the pianos there, very good quality with a good affordable price. Thank you!!
Sarah Alkhalaf
Sarah Alkhalaf
We had a great experience , IIya is very professional and knowledgeable and answered all our questions , piano is in excellent condition with great tune. Delivery was quick . I highly recommend this place if you are looking for used or new pianos .
Carpe Diem
Carpe Diem
Great experience with Universal Piano Services Inc. Ilya’s expertise and professionalism are outstanding. He was able to answer all our questions and provided guidance, which was very helpful for us as first time piano buyers. My son truly enjoyed the visit as he was able to try and test a few pianos before making his decision. He is very happy with his chosen piano. The piano is in excellent condition, sound quality is amazing, delivery was on time as I was previously informed, price was right in our budget. Highly recommend Ilya and Universal Piano Services!
Mattea Edlington
Mattea Edlington
I bought a beautiful Samick grand piano from this place which made my day. The owner of the shop is super nice and obviously knew what he was talking about. Many options for upright pianos and a few for grands and baby grands.
Elaine Y
Elaine Y
Purchased a beautiful Petrof upright. Ilya is very knowledgable about pianos. He was very friendly and helpful recommending pianos for my needs. Very glad I came here!
Maria F
Maria F
I found Universal Piano Services on line when I was looking for a piano for my 8 year old. I made an inquiry at 10:00pm. By 9:30am Ilya called me and we scheduled an appointment for that same day. My daughter and I met with Ilya. He showed us a variety of pianos and allowed my daughter to play them. Ilya was very knowledgeable and honest with us. We purchased a piano that same day and the piano was delivered 3 days later. We are very pleased with our purchase and the service we received at Universal Piano Service .


Due to seasonal changes, the wood of the soundboard, bridges, and pinblock is weakened. All of these changes cause loose of tone. By this time, the piano’s finish will often be scratched or faded.

Quite often, these upright and grand pianos represent substantial sentimental value to the owners. These family heirloom pieces should be professionally restored to the best condition possible, so that playing these pianos will continue bringing beautiful memories and enjoyment.

At this stage, you can decide to have your piano to either reconditioned or rebuilt.


Our rigorous and fine quality restoration service may include:

  • Thorough cleaning
  • Repair or replacement of damaged parts as needed, typically including hammer filing, felt replacement, replacement of broken strings
  • Tightening and lubrication of action parts
  • Adjustment regulation, tuning and voicing to return all parts to their proper function, reduce mechanical noise, and improve tone


Our quality repair service may include:

  • Complete disassembly of the cabinet
  • Repair or replacement of the soundboard, bridges, and pinblock
  • Replacement of all strings and tuning pins
  • Thorough restoration of action and damper system, including replacement of hammer, many action parts, strings, and most felt
  • Rebuilding of the pedal and trapwork system, including replacement of all worn felt, leather and metal parts
  • Refinishing of the cast-iron plate
  • Complete action regulation, including multiple tunings to stabilize the new strings



We will be happy to help you with technical questions and to offer professional advice in deciding whether your piano needs reconditioning or rebuilding. Please send us any inquiries or questions you might have and we will respond to you promptly. In addition to the above examples, you will find below an brief overview of the different phases of piano restoration.

Over time, pianos naturally ware in terms of their physical appearance as well as their sound quality. Having your piano professionally restored will make it look and sound like new. Additionally, piano restoration extends the life of your piano, so it can continue to look and sound beautiful for years to come. The piano specialists at Universal Piano Services have experience performing piano restoration on all types of pianos, regardless of style, value or age. With Universal Piano Services, you can be confident your piano is in good hands.

Free consultation and estimate, call – (416) 230-5560!
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Book Your Appointment

Want to inquire about our piano repair and restoration service? Then contact us at (416) 230-5560 or fill out the form below. We are open 7 days a week by appointment only.