The action becomes uneven and less responsive, and the piano’s tone loses its dynamic range. Squeaks and rattles may develop after extended or heavy use. Action parts become severely worn, leather and felt wear thin, keys become wobbly, the hammer felt gets too thin to produce good tome, and the action becomes noisy. In addition, the piano strings may begin breaking and the cooper winding of the bass’ strings lose resonance.

Mathieu Poirier
Mathieu Poirier
I'd like to say a huge thank-you both to Ilya of Universal Piano Services and to the whole team of Expert Piano Moving for making my dream of having a grand piano at home come true - I've been waiting over 20 years for this, but it finally happened! The process of buying and delivering the piano was extremely organized and professional. They were even kind enough to accommodate my request to have the piano in the basement, despite the rather awkward set of stairs leading down to it. Thank you all for your hard work and professionalism!
Julie Palacios
Julie Palacios
Ilya and his team at Universal Piano Services restored our family piano beautifully. It was completely retuned and repainted…it looks brand new! I would definitely recommend them for all of your piano needs…great job!
Manojie Gunasekera
Manojie Gunasekera
I was very Happy to find a Yamaha Piano within my budget at universal piano services. Iliya was very helpful and friendly.
Julien Verschooris
Julien Verschooris
Ilya was so great, and helpful. He put no pressure on me to pick out any particular piano; rather, he just simply let me know fuss around with each one until I landed on one that I liked. He has also been extremely flexible my delivery schedule need, which has been a huge help for me. If you’re looking for a piano, I highly recommend going to see Ilya.
Eli Rafael Barros
Eli Rafael Barros
Recently bought a baby grand after extensive research and evaluation of market options. UPS inventory had the best combination of affordability, quality and overall value for the money. Ilya is knowledgeable and can help you find exactly what you are looking for. I’m a very satisfied repeat customer.
Andrew Mills
Andrew Mills
I spent a lot of time looking for our family's piano but I when I went to Universal the decision became easy. There was a great selection of beautifully maintained pianos, and the delivery and tuning was seamless. It was a pleasure dealing with Ilya at Universal Piano. Best to just make an appointment with him as his online inventory is not always up to date!
Very satisfied with the service . Highly recommended. If you are unsure with the unit you’re buying , Ilya will give information you need and he will guide you . He’s very knowledgeable , nice , funny and entertaining . I purchased the perfect unit that I want based on the info that I received from him and I’m very pleased and happy with the piano . Delivery was on time and they are also nice people . 👍👍👍👍
Tuyet Nguyen
Tuyet Nguyen
I am extremely satisfied with my experience at the Universal Piano Services inc. We experienced amazing service from Ilya, from the moment we called him, till the delivery of the piano. He is highly educated and thoughtful, giving us the best advice while we decided on what piano was the perfect fit. We love our piano, and the beautiful music that we can enjoy.
Fantastic experience dealing with the owner of Universal Piano. Ilya is professional, and really knows his stuff. Ilya made my daughter and I feel very comfortable through the buying process of her used Young Chang piano, from the first phone call with Ilya to the delivery of this beautiful work of art, I cannot thank him enough, I would highly recommended Ilya and Universal Piano to anyone looking for a used piano!


Due to seasonal changes, the wood of the soundboard, bridges, and pinblock is weakened. All of these changes cause loose of tone. By this time, the piano’s finish will often be scratched or faded.

Quite often, these upright and grand pianos represent substantial sentimental value to the owners. These family heirloom pieces should be professionally restored to the best condition possible, so that playing these pianos will continue bringing beautiful memories and enjoyment.

At this stage, you can decide to have your piano to either reconditioned or rebuilt.


Our rigorous and fine quality restoration service may include:

  • Thorough cleaning
  • Repair or replacement of damaged parts as needed, typically including hammer filing, felt replacement, replacement of broken strings
  • Tightening and lubrication of action parts
  • Adjustment regulation, tuning and voicing to return all parts to their proper function, reduce mechanical noise, and improve tone


Our quality repair service may include:

  • Complete disassembly of the cabinet
  • Repair or replacement of the soundboard, bridges, and pinblock
  • Replacement of all strings and tuning pins
  • Thorough restoration of action and damper system, including replacement of hammer, many action parts, strings, and most felt
  • Rebuilding of the pedal and trapwork system, including replacement of all worn felt, leather and metal parts
  • Refinishing of the cast-iron plate
  • Complete action regulation, including multiple tunings to stabilize the new strings



We will be happy to help you with technical questions and to offer professional advice in deciding whether your piano needs reconditioning or rebuilding. Please send us any inquiries or questions you might have and we will respond to you promptly. In addition to the above examples, you will find below an brief overview of the different phases of piano restoration.

Over time, pianos naturally ware in terms of their physical appearance as well as their sound quality. Having your piano professionally restored will make it look and sound like new. Additionally, piano restoration extends the life of your piano, so it can continue to look and sound beautiful for years to come. The piano specialists at Universal Piano Services have experience performing piano restoration on all types of pianos, regardless of style, value or age. With Universal Piano Services, you can be confident your piano is in good hands.

Free consultation and estimate, call – (416) 230-5560!
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Book Your Appointment

Want to inquire about our piano repair and restoration service? Then contact us at (416) 230-5560 or fill out the form below. We are open 7 days a week by appointment only.