The action becomes uneven and less responsive, and the piano’s tone loses its dynamic range. Squeaks and rattles may develop after extended or heavy use. Action parts become severely worn, leather and felt wear thin, keys become wobbly, the hammer felt gets too thin to produce good tome, and the action becomes noisy. In addition, the piano strings may begin breaking and the cooper winding of the bass’ strings lose resonance.

Andrew Mills
Andrew Mills
I spent a lot of time looking for our family's piano but I when I went to Universal the decision became easy. There was a great selection of beautifully maintained pianos, and the delivery and tuning was seamless. It was a pleasure dealing with Ilya at Universal Piano. Best to just make an appointment with him as his online inventory is not always up to date!
Very satisfied with the service . Highly recommended. If you are unsure with the unit you’re buying , Ilya will give information you need and he will guide you . He’s very knowledgeable , nice , funny and entertaining . I purchased the perfect unit that I want based on the info that I received from him and I’m very pleased and happy with the piano . Delivery was on time and they are also nice people . 👍👍👍👍
Tuyet Nguyen
Tuyet Nguyen
I am extremely satisfied with my experience at the Universal Piano Services inc. We experienced amazing service from Ilya, from the moment we called him, till the delivery of the piano. He is highly educated and thoughtful, giving us the best advice while we decided on what piano was the perfect fit. We love our piano, and the beautiful music that we can enjoy.
Fantastic experience dealing with the owner of Universal Piano. Ilya is professional, and really knows his stuff. Ilya made my daughter and I feel very comfortable through the buying process of her used Young Chang piano, from the first phone call with Ilya to the delivery of this beautiful work of art, I cannot thank him enough, I would highly recommended Ilya and Universal Piano to anyone looking for a used piano!
Shani Terner
Shani Terner
This place is like paradise of pianos! Very good pianos and very good service. We purchased exactly the piano we wanted at a good price. After a few days the piano arrived. If a friend asked me I would definitely recommend this place.
We had a great experience with Ilya at Universal Piano Services. He has a wide selection of pianos in his inventory. He was patient with us and answered all of our questions. Thank you Ilya!
Rory McGovern
Rory McGovern
I would highly recommend this company for anyone looking for a piano in the GTA. Every aspect of our interaction with Ilya was enjoyable. He is a lovely and honest man who has some excellent pianos in his inventory.
Great workmanship. Fast, professional and reliable. Highly recommend
Great service. Professional and caring. Outstanding work. Thanks Manny.
Yazan Hamamy
Yazan Hamamy
The owner is friendly and honest.


Due to seasonal changes, the wood of the soundboard, bridges, and pinblock is weakened. All of these changes cause loose of tone. By this time, the piano’s finish will often be scratched or faded.

Quite often, these upright and grand pianos represent substantial sentimental value to the owners. These family heirloom pieces should be professionally restored to the best condition possible, so that playing these pianos will continue bringing beautiful memories and enjoyment.

At this stage, you can decide to have your piano to either reconditioned or rebuilt.


Our rigorous and fine quality restoration service may include:

  • Thorough cleaning
  • Repair or replacement of damaged parts as needed, typically including hammer filing, felt replacement, replacement of broken strings
  • Tightening and lubrication of action parts
  • Adjustment regulation, tuning and voicing to return all parts to their proper function, reduce mechanical noise, and improve tone


Our quality repair service may include:

  • Complete disassembly of the cabinet
  • Repair or replacement of the soundboard, bridges, and pinblock
  • Replacement of all strings and tuning pins
  • Thorough restoration of action and damper system, including replacement of hammer, many action parts, strings, and most felt
  • Rebuilding of the pedal and trapwork system, including replacement of all worn felt, leather and metal parts
  • Refinishing of the cast-iron plate
  • Complete action regulation, including multiple tunings to stabilize the new strings



We will be happy to help you with technical questions and to offer professional advice in deciding whether your piano needs reconditioning or rebuilding. Please send us any inquiries or questions you might have and we will respond to you promptly. In addition to the above examples, you will find below an brief overview of the different phases of piano restoration.

Over time, pianos naturally ware in terms of their physical appearance as well as their sound quality. Having your piano professionally restored will make it look and sound like new. Additionally, piano restoration extends the life of your piano, so it can continue to look and sound beautiful for years to come. The piano specialists at Universal Piano Services have experience performing piano restoration on all types of pianos, regardless of style, value or age. With Universal Piano Services, you can be confident your piano is in good hands.

Free consultation and estimate, call – (416) 230-5560!
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Book Your Appointment

Want to inquire about our piano repair and restoration service? Then contact us at (416) 230-5560 or fill out the form below. We are open 7 days a week by appointment only.